CV

Education

• M.S. in Business Analytics and AI, New York University Stern School of Business, 2024
• B.S. in Computer Science, Auburn University, 2020
• B.S. in Hospitality Management, University of Central Florida, 2005

Work experience

• Technical Business Analyst, SUNY Farmingdale State College
  • January 2024 - Present
  • Design, build, and maintain institutional research dashboards in Power BI (enrollment, retention, major migration, faculty teaching history) using data from Ellucian Banner (Oracle/PL-SQL) to support institutional effectiveness, strategic planning, and assessment.
  • Partner with senior leaders (Provost, Deans, Chairs) to translate strategic questions into data-informed analyses, providing briefs and visualizations that guide policy decisions, resource allocation, and student success initiatives.
  • Lead the transition from Tableau to Power BI, leveraging existing licenses to eliminate annual subscription costs and standardize reporting, reducing ad hoc data requests by 50% and improving the timeliness of executive decision making.
  • Develop automated reporting pipelines with Power BI and Power Automate, improving data integrity, documentation, and reproducibility for recurring reports used in planning, accreditation, and program review.
  • Streamline annual assessment activities by unifying data collection and reporting processes across academic and administrative units, helping to reduce redundancies and improve consistency in outcomes assessment.
  • Provide training and technical support to faculty and staff on the use of dashboards, data definitions, and basic data literacy, enhancing campus-wide understanding and use of institutional research; presenter for the SUNY Power BI User Group on best practices.
  • Respond to ad hoc data and analytical requests from institutional leadership and faculty, ensuring data are accurate, documented, and interpreted in alignment with SUNY and institutional standards.
• Master of Science in Business Analytics Candidate, New York University Stern School of Business
  • May 2023 - May 2024
  • Class Representative ✌️🎉
  • Capstone Project: Digital Marketing Analytics using MMM & MTA for path to purchase.
  • Coursework: Machine Learning, Generative AI, Data-Driven Decision Making, Big Data (GCP, AWS), Network Analytics, Statistics, Data Mining.
  • Class Representative: Co-representative for 2024 MSBAi cohort, planning and executing activities to maximize in person engagement of students and serving as the voice of students with NYU program administration.
• Human Resources Program Manager, Wipro
  • July 2022 - June 2023
  • Designed and launched a national Employee Resource Group (ERG) framework for 14,000+ US associates, using data on engagement and workforce demographics to inform programming that improved inclusion and retention.
  • Planned and executed virtual, hybrid, and in-person programs across the US and India, collaborating with leaders and employee volunteers to support DEI, engagement, and culture-building initiatives across a diverse workforce.
  • Developed DEI communications and reports (newsletters, town hall materials, external speaking decks) to share progress with internal stakeholders and clients, aligning messaging with organizational strategy and metrics.
• Project Manager, Capgemini
  • January 2022 - July 2022
  • Led a team to develop and deliver a Power BI Finance dashboard for client VP, collaborating with stakeholders to gather requirements, overseeing design & development, and providing daily executive updates to ensure alignment with goals.
  • Developed a client Innovation Program, resulting in new market offerings and generating 20+ upsell opportunities.
  • Onboard new college hires to account and serve as point of contact for mentoring.
  • Create employer branding content through podcast-style video interviews highlighting employee stories for Cloud & Custom Applications business unit.
• National Lead - CREATE Employee Resource Group, Capgemini
  • December 2021 - July 2022
  • Winner: ERG of the Year
  • Plan and execute events in-person and virtually for 800+ member CREATE (Collaborating to Reach Excellence in Asian Talent & Expertise) Employee Resource Group.
  • As Marketing & Communications Lead, increased engagement of members by developing quarterly email newsletter and lead chat discussions on internal Teams channels.
  • Develop and post content on internal channels as well as externally on LinkedIn to promote employer branding and marketing.
  • Collaborated across the entire organization for events, including securing funding from executive sponsors for external guest speakers for marquee events.
• Business Analyst, Capgemini
  • September 2021 - January 2022
  • Led strategic workshops for cloud readiness, collaborating with client stakeholders to identify applications for migration, enhancing Capgemini’s Go to Market offerings with data-driven insights.
  • Coordinated with an India-based team to analyze application data, refining and elevating the narrative flow of PowerPoint presentations to ensure clarity, aesthetic coherence, and error-free delivery for high-stakes orals presentations.
  • Assist Learning & Development team with new employee onboarding week as featured speaker on personal branding and team coach for case study presentations.
• Software Developer, Capgemini
  • February 2021 - January 2022
  • For government energy client, developed and deployed database migration tool in C# for Sitefinity to Azure SQL, meeting all client specifications and contributing to 100% client satisfaction.
  • Gathered and analyzed requirements from 10+ client stakeholders for 3 high-value IT projects, achieving 95% client satisfaction rate and SLA compliance.
• Professional Photographer, FengLong Photography
  • September 2009 - July 2022
  • Full-time boutique wedding photography & videography company telling stories through artistic photojournalism for the South Asian wedding market for 12+ years.
  • Increased operating revenue 250% year over year through improved SEO and social media campaigns (blog posts, YouTube videos, Instagram posts) and customer referrals, reducing advertising Marketing Mix of Facebook Ads & Google Ad campaigns.
  • 3x Fearless Photographers winner, a peer-nominated award for excellence and creativity in wedding photography.
• Head of Operations, Camera Concierge, LLC
  • September 2009 - May 2014
  • Launched & operated startup camera equipment rental website servicing local photographers & filmmakers in Orlando in 2009-2010, restarted business from zero in Atlanta market in 2011-2014.
  • Grew through Google Ads, Facebook Ads, social media, and partnerships with local photography clubs.
  • Launched & operated startup camera equipment rental website servicing local photographers & filmmakers in Orlando in 2009-2010, restarted business from zero in Atlanta market in 2011-2014.
  • Grew through Google Ads, Facebook Ads, social media, and partnerships with local photography clubs.
• Front Office Manager, Marriott International
  • June 2003 - February 2011
  • Atlanta Marriott Airport Gateway, Orlando World Center Marriott, Orlando Airport Marriott

Selected Coursework

• MS in Business Analytics and AI, NYU Stern Coursework
  • Digital Marketing Analytics - Statistical and econometric issues in data analytics and causal inference. Multivariate regressions, linear and non-linear probability models, count data models, cross-sectional models vs. panel data models.
  • Statistics Using R
  • Big Data - Google Cloud Platform for big data analytics: BigQuery, PySpark, Dataproc (Hadoop clusters), Apache Sqoop, Apache Pig and Apache Hive.
  • Databases & Dealing with Data using SQL and Python
  • Python Programming
  • Data Mining in R
  • Data-Driven Decision Making
  • Data Visualization
  • Network Analytics
  • Machine Learning in Python
  • Strategy, Change, & Analytics
  • Modern Artificial Intelligence
• BS in Computer Science, Auburn University
  • CPSC1213 Introduction to Computer Science I (Java I)
  • CPSC1223 Introduction to Computer Science II (Java II)
  • CPSC3243 Discrete Structures (Discrete Mathematics)
  • CPSC1233 Data Structures
  • CPSC3273 Algorithms I
  • CPSC3283 Algorithms II
  • CPSC3353 Networking I
  • CPSC4973 Cloud Computing (AWS/Docker/Ansible)
  • CPSC5123 Databases I (SQL)
  • CPSC5133 Databases II (SQL)
  • CPSC5203 Web Development I (HTML/CSS/JavaScript)
  • CPSC5213 Web Development II (HTML/CSS/JavaScript)
  • CPSC5333 Mobile App Development I (Swift)
  • CPSC5343 Mobile App Development II (Swift)
  • CPSC2713 Software Construction Fundamentals (C#)
  • CPSC3303 Computer Organization and Assembly Language Programming (MASM Assembly)
  • CPSC3703 Software Modeling & Design
  • CPSC3343 Parallel Programming (OpenACC)